Terms of service

OVERVIEW

This website is operated by Docta Haus. Throughout the site, the terms “we,” “us,” and “our” refer to Docta Haus. By accessing our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional policies referenced herein or available via hyperlink.

These Terms apply to all users of the site, including without limitation browsers, customers, vendors, and contributors of content. If you do not agree to all terms and conditions, you may not access the website or use any services.

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates to our website. Continued use of the site following any changes constitutes acceptance of those changes. It is your responsibility to review this page periodically.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose, nor violate any laws in your jurisdiction, including intellectual property laws.

You must not transmit any malicious code, including viruses or destructive software. Any violation of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Content you provide (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements. However, all payment information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Section headings are included for convenience and do not affect interpretation.

SECTION 3 – INFORMATION ACCURACY

We do not guarantee that information on this site is accurate, complete, or current. The content provided is for general informational purposes only and should not be solely relied upon for decision-making.

We reserve the right to modify content at any time but are under no obligation to update information.

SECTION 4 – SERVICE & PRICE MODIFICATIONS

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable for any modification, price change, suspension, or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities. All returns and exchanges are governed by our Return Policy.

We strive to display product images and colors accurately but cannot guarantee exact representation across all devices.

We reserve the right to limit sales by person, geographic region, or jurisdiction and to discontinue any product at any time.

We do not guarantee that product quality will meet your expectations or that errors will be corrected.

SECTION 6 – BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion. Limitations may apply per person, household, or order.

You agree to provide accurate, complete, and current purchase and account information. You are responsible for updating your information to ensure proper processing and communication.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or endorsements. Your use of such tools is entirely at your own risk and subject to the third-party provider’s terms.

Future features or services introduced will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our site may include links to third-party websites. We are not responsible for examining or evaluating their content and do not warrant or assume liability for any third-party materials or services.

Any transactions made through third-party sites are solely between you and that third party.

SECTION 9 – USER FEEDBACK & SUBMISSIONS

By submitting comments, suggestions, or other materials, you grant Docta Haus the unrestricted right to edit, publish, distribute, and use such content without compensation.

We may remove content that we determine to be unlawful, offensive, or in violation of these Terms.

You agree your submissions will not violate any rights or contain harmful, misleading, or unlawful material.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate, without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe upon intellectual property rights

  • To harass, abuse, or discriminate

  • To submit false or misleading information

  • To upload malicious code or viruses

  • To collect personal data without consent

  • To engage in spam, phishing, scraping, or similar activities

  • For any obscene or immoral purpose

We reserve the right to terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

Your use of the Service is at your own risk. Docta Haus shall not be liable for any damages, losses, or claims arising from your use of the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Docta Haus, including its affiliates, employees, and partners, from any claims, damages, or expenses arising from your violation of these Terms or applicable laws.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid and enforceable.

SECTION 16 – TERMINATION

You may terminate your use of our services at any time. We reserve the right to terminate or suspend access without notice if you violate these Terms.

All obligations incurred prior to termination will survive.

SECTION 17 – ENTIRE AGREEMENT

If we don't use or enforce a right or provision in these Terms of Service, it doesn't mean we've given up that right. We can still use it later if we need to. When you use our service, you're agreeing to these Terms of Service and any other rules we've posted on our site. This is the entire agreement between you and us, and it replaces any other agreements we might have had before. We're basically saying that these terms are the final word on how you can use our service. By using it, you're saying you understand and accept these terms, and you're going to follow them. They govern everything about your use of the service, so make sure you read them carefully. We want to make sure you know what you're getting into, and that we're all on the same page. When we talk to each other, either in person or in writing, about things like contracts and plans, it includes all the back-and-forth we've had so far, no matter what form it took - this could be emails, meetings, or even earlier versions of our agreement.

SECTION 18 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of those changes.

Contact Information

Store Address: 17315 Ely Ave, Cerritos, California 90703, United States

Store Email: info@doctahaus.com

Store Phone: +13238223310

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (PST)

We do our best to reply to your e-mail within 1–2 business days.