Billing Terms and Conditions

PAYMENT POLICY

1. Accepted Payment Methods

At Docta Haus, we provide a variety of secure and convenient payment options to ensure a seamless checkout experience. We currently accept:

  • Credit & Debit Cards (Visa, MasterCard, American Express)

  • PayPal

  • Apple Pay & Google Pay

  • Afterpay (where available)

  • Bank Transfers (available for bulk or custom orders — please contact us directly)

All transactions are processed in United States Dollars (USD).

2. Payment Authorization & Processing

All orders must be fully paid at the time of checkout.

  • Orders are only processed once payment has been successfully completed

  • If a transaction is declined or fails, the order will not be confirmed

  • We reserve the right to cancel or hold orders with incomplete or unverified payment details

3. Pricing & Currency

  • All prices listed on the Docta Haus website are displayed in USD

  • Prices may be adjusted at any time without prior notice

  • Applicable taxes, duties, and shipping fees (if any) are calculated at checkout

4. Secure Transactions

We prioritize your security. All payments are processed through encrypted (SSL-secured) payment gateways to ensure your personal and financial information is protected.

Docta Haus does not store or have access to your full payment details.

5. Refunds & Disputes

  • Refunds are issued in accordance with our Return & Refund Policy

  • If you experience any issues with your order, we strongly encourage you to contact us before initiating a chargeback

  • Unauthorized chargebacks may be formally disputed

6. Fraud Protection

To protect both our customers and our business, Docta Haus reserves the right to:

  • Cancel or place holds on orders flagged as high-risk or potentially fraudulent

  • Request additional verification (such as ID confirmation) for certain transactions

7. Contact Information

Store Name: Docta Haus
Address: 2111 ½ E Imperial Hwy, Los Angeles, CA 90059
Email: info@doctahaus.com
Phone: +1 (323) 928-9660

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (PST)

We aim to respond to all inquiries within 1–2 business days.